Shipping Policy

Effective Date: August 14, 2023

Thank you for choosing The Tee Code, LLC to make your statement. We are committed to providing you with high-quality products and exceptional service. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.

1. Order Processing:

  • All orders will be processed within 2 business days (excluding weekends and holidays) from the date of order placement.
  • Orders placed after 12:00pm PDT will be considered as placed on the next business day.
  • Our team will work diligently to ensure accurate processing of your order, including quality checks and packaging.

2. Shipping Methods:

  • We offer various shipping methods to cater to your preferences and urgency.
  • Shipping options may include Standard Shipping, Express Shipping, and Same-Day Delivery (where applicable).
  • The estimated delivery time and cost for each shipping method will be displayed during the checkout process.

3. Shipping Charges:

  • Shipping charges are calculated based on the selected shipping method, order weight, destination, and any ongoing promotions or discounts.
  • Orders above $100.00 may qualify for free standard shipping (where applicable). Please refer to our website for the latest promotions.

4. Shipment Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track your package's status and estimated delivery date using the provided tracking number on our website or the carrier's online tracking system.

5. Delivery Time:

  • Delivery times may vary depending on the shipping method and destination.
  • Standard Shipping: Estimated delivery within 2 to 5 business days.
  • Express Shipping: Estimated delivery within 2 business days.

6. International Shipping:

  • We currently offer international shipping to select countries. International delivery times may vary based on destination and customs processing.
  • Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

7. Address Accuracy:

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Delays and Exceptions:

  • While we strive to meet estimated delivery times, factors beyond our control (e.g., weather, carrier delays, customs processing) may occasionally result in delays.
  • In the event of a significant delay, our customer service team will provide updates and assistance to resolve any issues.

9. Order Tracking and Support:

  • For any inquiries related to your order, tracking, or shipping, please contact our customer support team at support@theteecode.com.
  • Our team is available M-F, 6:00am - 6:00pm PDT to assist you.

10. Refunds and Returns:

  • For information regarding our return and refund policy, please refer to our Refunds & Return Policy on our website.

By placing an order with The Tee Code, LLC, you agree to abide by the terms and conditions outlined in this Shipping Policy. We appreciate your business and look forward to providing you with an exceptional shopping experience.

Sincerely,

The Tee Code Family

support@theteecode.com